1. Browallted does not receive your payment during any transaction. If the payment is blocked or the order is pending. Then you can get a refund.
2. When you pay for an order, you will get a refund while the order is pending. But for this, you need to contact the admins quickly.
3. Please note, Browallted only supports receiving specific cryptocurrencies. Any cryptocurrency that is sent to the wallet address of another cryptocurrency will be lost (if you send BTC to a BCH wallet address, these funds will not be recoverable).
4. If your order is completed. Or you can login to your account to see if your order is complete. If completed. Then you will not get a refund.
5. You will not be refunded in any way if you provide incorrect payment details where you receive your payment.
6. Always double check that your payment details are correct. Hurry and order with caution.